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About the Water and Sewer Department
The Water and Sewer Department is responsible for:

    Maintenance & repair of 1,024,000 feet of water mains and 850,000 feet of sewers
    The combined sewer overflow (CSO) basin at Puritan & Lola Drive
    The 9 combined sewer overflows
    Reading & servicing of 22,000 residential and commercial water meters
    Oversight of the Township's cross-connection program

In addition, the Department's accounting office staff:

    Handles customer phone calls
    Prepares bi-monthly water/sewer bills
    Collects and processes customer payments
    Handles cashiering as well for property tax bills and dog licenses

The staffing for this Department includes 1 foreman, 13 utility workers and 5 account clerks.
Dept. Water & Sewer

Leo Snage Public Services Building
12200 Beech Daly
Redford, MI 48239
Point-to-Point Driving Directions
waterbilling@redfordtwp.com
wateroperations@redfordtwp.com

For General Information or Scheduling Services call 313-387-2670

Public Services Director
Water & Sewer Department

John Selmi

Lobby Hours:
Monday thru Friday 8:30 am - 4:30 pm

After Hours Emergencies
Contact the Police Department
313-387-2551

Bill Pay Options
Pay your water bill on-line!

To pay via first class mail, please send check or money order to:

Leo Snage Public Service Building / Water Department
12200 Beech Daly Road
Redford, Michigan 48239

To pay by telephone with a credit card , please call: (866) 739-0470

Drop Boxes are also available 24/7/365 for your convenience at

Town Hall 
15145 Beech Daly
Redford, MI 48239
 Leo Snage Public Service Building
 12200 Beech Daly
 Redford, MI  48239

*All credit cards will be charged a service fee of $3 on each $100 increment paid.
Water & Sewer

The Water and Sewer department maintains approximately 1,020,000 feet of water mains, 850,000 feet of sewer lines, one combined sewer overflow basin, and 9 combined sewer overflows.

 

Water & Sewer Information

 

What if I have a Flooded Basement or Sewer Backup?
In compliance with Public Act 222 of 2001, be advised of the following. Any resident experiencing an overflow or backup of a sewage disposal system or storm water system should immediately upon discovery, or in the exercise of reasonable diligence should have discovered, contact the Water Department at (313) 387-2670. If it is after normal business hours, contact the Redford Township Police Department at (313) 387-2553 and they will contact the Water Department foreman.

You should also file a written claim with the Redford Township Water Department at 12200 Beech Daly, Redford, MI 48239, within 45 days of discovery of the overflow or backup. Failure to provide the required notice will limit your rights under the law. A claim form is available by calling the Water Department at (313) 387-2670.

PLEASE NOTE: In order for a claim to be viable, the source of the problem must be the Municipal sewer. Problems caused by your property's plumbing or in your sewer lead are your responsibility.

 

Who do I call if I find an illicit discharge or witness illegal dumping?
If you witness an illicit discharge into the storm water system or witness an individual illegally dumping, you should contact the Wayne County Department of Environment's 24 hour Hotline at (888) 223-2363 or at their website at www.waynecounty.com/doe. Examples of illicit discharges are sanitary wastewater (sewage); septic tank waste; car wash, laundry & industrial wastewaters; improper disposal of auto and household toxins (such as motor oil & pesticides); spills on roadways and other accidents; and connection to storm sewer, drain or ditch within State or County right-of-ways.